Privacy Policy

Last updated: June 1, 2026

This policy applies to residents of the United States and the European Economic Area (EEA). It is designed to comply with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the General Data Protection Regulation (GDPR).

1. Who We Are

MoPix is operated by Casari Enterprises LLC, a California company. We operate the MoPix platform at mopix.work and related services (collectively, the "Service"). For GDPR purposes, Casari Enterprises LLC is the data controller. For privacy inquiries, contact us at privacy@mopix.io.

2. Information We Collect

We collect the following categories of personal information:
  • Identity Data: Name, username, professional credits, union status
  • Contact Data: Email address, phone number, location (city/state)
  • Professional Data: Work history, skills, roles, portfolio links, years of experience
  • Account Data: Login credentials, account preferences, subscription status
  • Usage Data: Pages visited, features used, search queries, device and browser information, IP address
  • Communications: Messages sent through the platform, feedback submitted
  • Payment Data: Billing information processed securely by Stripe (we do not store raw card data)

3. How We Use Your Information

We use your information to:
  • Create and maintain your profile on the platform
  • Match crew members with relevant production opportunities via AI-powered search
  • Process payments and manage subscriptions
  • Communicate with you about your account, features, and updates
  • Improve the accuracy and quality of our matching algorithms
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations

4. Lawful Basis for Processing (GDPR)

For users in the EEA, we process your personal data under the following lawful bases:
  • Contract: Processing necessary to provide the Service you have signed up for
  • Legitimate Interests: Improving our platform, fraud prevention, security
  • Consent: Marketing communications (you may withdraw consent at any time)
  • Legal Obligation: Compliance with applicable laws and regulations

5. AI & Data Processing

MoPix uses artificial intelligence, including our proprietary Intent Refinement technology (patent pending, USPTO filing April 30, 2026), to analyze profiles and production requirements for matching purposes. Your profile data is processed by AI models to generate recommendations and surface relevant results. We do not use your personal data to train third-party AI models without your explicit consent. AI-generated suggestions are informational only.

6. Information Sharing

We share your information only as follows:
  • Other Users: Your profile is visible to producers and production companies searching for crew
  • Service Providers: Supabase (database), Stripe (payments), Cloudflare (infrastructure) — all under data processing agreements
  • Legal Requirements: When required by law, subpoena, or to protect rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
We do not sell, rent, or trade your personal information to third parties. Ever.

7. Your Privacy Rights

All Users:
  • Access, update, or delete your profile at any time from your account settings
  • Opt out of marketing communications via unsubscribe link or account settings
  • Request a copy of your personal data (data portability)
  • Request account and data deletion
GDPR Rights (EEA Residents):
  • Right of Access: Request a copy of the data we hold about you
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restriction: Request we limit processing of your data
  • Right to Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Complain: Lodge a complaint with your local supervisory authority
CCPA / CPRA Rights (California Residents):
  • Right to Know: Request disclosure of categories and specific pieces of personal information collected
  • Right to Delete: Request deletion of personal information we have collected
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Opt-Out: Opt out of the sale or sharing of personal information (we do not sell data)
  • Right to Non-Discrimination: We will not discriminate against you for exercising any CCPA rights
To exercise any of these rights, contact us at privacy@mopix.io. We will respond within 30 days (CCPA) or one month (GDPR).

8. Do Not Sell My Personal Information

MoPix does not sell, rent, or share your personal information with third parties for their own marketing or commercial purposes. California residents may still submit a "Do Not Sell or Share" request to privacy@mopix.io for documentation purposes.

9. Cookies & Tracking

We use cookies and similar technologies for authentication, session management, preferences, and analytics. Types of cookies used:
  • Essential: Required for the Service to function (authentication, security)
  • Functional: Remember your preferences and settings
  • Analytics: Understand how the platform is used (aggregate, anonymized)
You may control cookies through your browser settings. Disabling essential cookies may affect Service functionality.

10. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion: profile data is purged within 30 days; usage logs are anonymized within 90 days; payment records are retained for 7 years as required by law.

11. International Data Transfers

MoPix is based in the United States. If you access the Service from the EEA, your data may be transferred to and processed in the US. We rely on Standard Contractual Clauses (SCCs) approved by the European Commission as the legal mechanism for such transfers.

12. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. Row-Level Security (RLS) is enforced at the database level. No method of transmission over the internet is 100% secure; we encourage you to use a strong, unique password.

13. Children's Privacy

MoPix is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us at privacy@mopix.io and we will delete it promptly.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on the platform at least 30 days before changes take effect. Continued use of the Service after the effective date constitutes acceptance.

15. Contact & Data Protection

For privacy questions, rights requests, or concerns:
  • Email: privacy@mopix.io
  • Mail: Casari Enterprises LLC, Privacy Team, Los Angeles, CA
EEA users may also contact your local data protection authority. A list of EU supervisory authorities is available at edpb.europa.eu.